You won't see any status for people that are not in Webex App. Before you integrate Webex App with Outlook for status, you need to quit any other instant messaging apps that you use on your computer that connect toĪnywhere that you see someone's name or profile picture in Outlook, like in your meeting lists or your inbox, you'll also Webex App will become the only app to integrate with Outlook for status.Ĭause conflicts. If there is another app that integrates status in Outlook, you can choose to use Webex App instead, in Webex App, go to your Preferences, select General > Connect to Microsoft Outlook. If Webex App is the only app you have installed that integrates with status in Outlook then the integration is enabled by default. The New Outlook option for Outlook 16 does not support this integration.

The interface may look different depending on theĬall-Click or click on a number to start a video call in Webex App. In Outlook, when you hover over a person's name, their contact card opens with Get in Touch with Someone in Webex App from Outlook Here's what the statuses look like in the app and in Outlook:

The status that you see in Outlook comes from Webex App. Maintain one app registered to Outlook for status integration and then uninstall or reinstall Skype for Business.Īnywhere that you see someone's name or avatar in Outlook, like in your meeting lists or your inbox, you'll also see their If you experience this issue, we recommend that you only There is a known issue with Skype for Business deployments when you have more than one app registered to connect to Outlookįor status integration, this can cause Skype for Business to crash. Before you integrate Webex App with Outlook for status, you need to quit and unregister any other instant messaging apps that you use on your computer thatĬonnect to Outlook for status integration. Having more than one app integrated with Outlook canĬause conflicts. You must only maintain one app that integrates with Outlook for status. Choose Yes in the window that opens, then OK, Close, and Save. If you have a free account and you have administrator rights on your computer, in Webex App, click your profile picture, go to Settings > Outlook > Outlook Settings > Connect to Outlook. Will see statuses in Outlook and be able to call and message your contacts from it. Paid Webex App account-Your administrator needs to enable the Microsoft Outlook integration for you, you don't need to do anything and you The type of Webex App account you have determines how you can integrate it with Microsoft Outlook.įree Webex App account-You'll see the Microsoft Outlook option in your Settings where you can turn it on if you are an administrator on your computer.

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